Privacy policy

We never download, read or store your WhatsApp conversations. This policy explains exactly what the app keeps and for how long. It is written to follow the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

What we store

• Your name, email and WhatsApp number (your account identity).
• The names and IDs of your groups and chats, so you can build lists.
• Your lists, and the messages and media you send through the app.
• Delivery status of those sends (sent, pending, failed) and payment records from Ziina (never card details).

What we never do

• History sync is turned off when you connect. Past conversations are never downloaded or shown.
• Messages you receive are never read, saved or logged.
• Nobody on our team can see your chat names, lists or message text. The admin console shows counts only.
• Application logs never contain message content or chat names.

Encryption and deletion

Your WhatsApp session, lists and messages are encrypted at rest with a key that is unique to your account. Logging out, unlinking the device from your phone, or letting your plan lapse for 30 days deletes the session, chat list, lists and sent history. Accounts unused for 30 days are deleted automatically.

Payments

Card, Apple Pay and Google Pay details are entered on Ziina's secure page and never reach our servers.

Contact

Questions about your data: write to the email address shown in the app footer.